Question 1

Do I need to pay a deposit?

Answer

Yes. A non-refundable, non-transferable deposit of 50% of your total is required upon signing of the invoice and catering contract (if applicable). Your balance is due 7 days prior to the date of your event.

Question 2

Do you charge sales tax?

Answer

ll prices are subject to the applicable Massachusetts and City of Boston sales taxes (6.75% and .25% respectively). If a client is tax-exempt, a table x-exempt ID number must be provided upon signing of invoice and catering contract in order to receive the exemption.

Question 3

What forms of payments do you accept?

Answer

We accept cash, Visa, MasterCard, Discover and American Express.

Question 4

Do you cover venue fees?

Answer

Sam's Spot Catering will not assume responsibility for charges pertaining to venue rental or use of venue kitchen facilities. Any fees should be paid by client directly to venue prior to the event. We will clean-up after each event and leave the facility as it was prior to the start of your event.

Question 5

Do you charge a delivery fee?

Answer

Delivery fees apply to "drop" services only. If buffet or plated meal services are being provided, no delivery fee will be charged. Delivery fees are as follows: Up to 5 miles: $20 5 to 20 miles: $40 20 - 75 miles: $80

Question 6

Does your cost include gratuity / service fees?

Answer

Any orders submitted within a week prior to event will be charged a service fee of $75. A gratuity charge of 15% (of food costs) will be added if staff is required for any event. Our staff welcomes additional gratuity for exceptional service - at client’s discretion!

Question 7

Is there a set-up / clean-up or service fee?

Answer

Additional costs may apply depending on your event needs. Please contact us for information specific to your event.

Question 8

Do I need to provide a specific guest count?

Answer

Although we do not have an event minimum, a minimum guaranteed guest count must be provided upon signing of invoice and catering contract. Guest count must be finalized 7 days prior to the event. After this point the count can be increased, but not decreased.

Question 9

How much notice do you need to provide services?

Answer

All orders required a minimum of 72 hour notice and are subject to availability.

Question 10

Can I rent equipment from you?

Answer

We provide chafing racks for $40. If you return it to us, you will receive $20 back.

Question 11

What if I want something that isn't listed on your menu?

Answer

We will be happy to work with you on a customized menu! Please concat us if there is something you'd like and don't see listed.

FAQ

Payments